“Hollard prides itself on rapid innovation and customer service. Lodestone have been a terrific partner of ours on our journey. They have enabled us to grow our business rapidly by on-ramping new customers quickly and easily, and by providing a very good travel insurance claim system for our business. They develop rapidly, accurately and with minimal issues. Not only are they able to deliver what we ask for, they are proactive and bring with them market leading ideas and capabilities, such as in claims automation and machine learning.”
Our travel claims system has numerous travel-specific features such as exchange rate calculations, out of the box travel policy and extras benefit mapping, destination and travel warning validations, location-based technical fraud and error checks. In addition it features high levels of process automation and machine learning, allowing for instant processing of claims.
Our 360 degree customer claim site is a social media style feature. It allows easy customer interactivty for claims progress and communications, submissions of additional documents.
We understand what it takes to navigate Insurance and Government regulations.
Proven capability to deliver game-changing solutions that give you the competitive edge.
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